Privacy Policy


This Privacy Policy is designed to assist you in understanding how we, SUBTITLEVIDEO.COM CO., LTD, collect, use, disclose and process personal data in the course of our business operations, as well as how we handle or manage such personal data.


This SUBTITLEVIDEO.COM CO., LTD (“SUBTITLEVIDEO,” “we,” or “us”) privacy policy describes how we collect and use personal data you provide to us when visiting the SUBTITLEVIDEO website or using our services.
If you choose to use our service, then you agree to the collection and use of information as described in this policy. We use the data we collect to provide and improve our service. We will not use or share your information with anyone except as described in this privacy policy. If you have any questions about this policy, please contact us at
We provide the service to users from Vietnam. If you are from outside Vietnam and use our service, please be aware that data protection laws in the Vietnam may differ from those in the country where you are located, and your data may be subject to access requests from governments, courts, or law enforcement in the Vietnam.
If you are a Vietnam resident, you may have certain rights as provided in the Personal Data Protection Act (“PDPA”). For the PDPA-specific provisions of this policy, please see the PDPA section below.


Users can explore the website without providing any personal information. Our service only collects personal information about a user if the user registers for SUBTITLEVIDEO.COM by signing in.
For a better experience while using our service, we may require you to provide us with certain personally identifiable information. We retain and use that information as described in this privacy policy.
You agree that we may use the personal information you submit to us in order to:
Accomplish our business purposes, including to deliver or provide our services, establish or maintain customer or business relationships, improve our services, provide access to Internet-based or e-commerce activities, perform accounting functions, and conduct other activities as necessary or appropriate in connection with our services.
Market our products and services to you, including to send you information about products, services, or promotions (you may opt out of these promotional communications by following the opt-out instructions in each message). Send you service updates, announcements, and alerts related to our services, including notices of security incidents, downtime, or planned maintenance.
In addition, SUBTITLEVIDEO.COM may transfer or disclose personal data to our service providers under written contracts as needed for such service providers to perform services on our behalf, including to fulfill our obligations to you. Service providers and business partners that are provided information under this section will not use personal data for any other purpose. If we become aware that a business partner or service provider is processing your personal information in a way contrary to this privacy policy, we will take reasonable steps to prevent or stop such processing.
Last, we will, in our sole discretion, disclose your personal data to third parties in certain additional limited cases: (1) when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with SUBTITLEVIDEO.COM’s rights or the rights of our customers or vendors; (2) when we believe in good faith that the law requires us to do so; (3) to a subsequent owner, co-owner, or operator of a site or applicable database in connection with a merger, consolidation, or restructuring, or the sale of substantially all our interests and/or assets, or other corporate change, including during the course of any due diligence process; and (4) in situations involving threats to the physical safety of any person.
The app also uses third party services that may collect information used to identify you. These third party services include but may not be limited to the Facebook and Google OAuth login. The terms of this privacy policy do not apply to the methods for collecting information used by such third parties or the use of the information they collect. You should review their privacy policies if you have questions about their use of your data. We make no representations regarding the policies or practices of third parties in connection with our services.


We may obtain various types of personal data about users of our services and non-customer website visitors. This data may include:
Contact information (name, email address)
Information about products ordered or provided
Information collected through Internet-based and e-commerce activities such as from log files, cookies, clear gifs, images, and scripts
Customer service and demographic data
Information from our third-party service providers
We may also use certain tracking technologies to collect, store, or accumulate certain non-personally identifiable information concerning your use of our website, including your browsing history, preferences, internet addresses, unique identifiers, device types, device location, and other similar information.


When providing our services we may also collect the following information about your computer or other device, including:
Device information, such as the operating system version, processor type, disk space, memory space, and number of drivers.
Information about software on your computer, including the versions of certain software programs and when they were installed and/or upgraded.
Information collected from logs, configuration files, registry keys, and other system or software-level information.
The data described in this section is generally anonymous and aggregated. However, if SUBTITLEVIDEO.COM needs to have further information to diagnose certain kinds of problems or to monitor your computer for certain events, we will ask you for permission to collect this additional information.


Whenever you use the service, in the case of an error in the services, we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our service, the time and date of your use of the service, and other statistics.


Cookies are files with a small amount of data that are commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your device’s internal memory.
Our service does not use these “cookies” explicitly. However, our app may use third party code and libraries that use “cookies” to collect information and to improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of our service.


We use third-party Service providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:


We may employ third-party companies and individuals due to the following reasons:
To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.


We value your trust in providing us your data, and we use commercially reasonable and industry standard means of protecting it. However, no method of transmission over the internet or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.


This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that we do not operate these external sites. Therefore, we strongly advise you to review the privacy policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.


SUBTITLEVIDEO.COM uses YouTube API Services to collect authorized data and fulfill Services when authorized by the Customer. You can learn more about the associated terms of service and privacy policies via the links below: Google: YouTube: YouTube API Client: You can revoke SUBTITLEVIDEO.COM’s access to your data from YouTube via the Google Security settings page here: Note that revoking such authorizations may limit or eliminate certain functionality on SUBTITLEVIDEO.COM.


Automatically will be permanently removed from viewing and public access video files from our servers within 7~30 days.
Users can contact subtitlevideo Support at to request data deletion on their behalf.


“Personal data” is defined under the PDPA to mean data, whether true or not, about an individual who can be identified from that data, or from that data and other information to which an organization has or is likely to have access. The personal data that we handle may include, but is not limited to, names, dates of birth, genders, identification numbers, contact information, contract details, payments status and voice recordings.
We may be required to collect, use or disclose personal data in the course of our business operations, where we will determine the purposes for which and the means by which such personal data is collected, used or disclosed. However, such personal data will only be collected, used or disclosed in accordance with the PDPA.
In general, before we collect, use or disclose any of your personal data, we will notify you of the purposes for which your personal data may be collected, used or disclosed, as well as obtain your consent for the collection, use or disclosure of your personal data for the intended purposes.
We also act as a data intermediary, where we process personal data on behalf and for the purposes of another organisation, pursuant to a contract which is evidenced or made in writing. We process such personal data in accordance with the relevant provisions in the PDPA, and in particular, comply with the provisions of the PDPA that relate to the protection and retention of personal data.
Personal data may be collected, used or disclosed for the following purposes :
To correspond with suppliers and customers, to manage business relationships, and to handle claims and payments;
To evaluate job applicants and employees;
To correspond with employees and ex-employees and manage or terminate employment relationships;
To respond to or process requests or enquiries;
To improve our operations, develop new services, and conduct marketing and data-analysis for research and development of new product or services;
To prevent, detect and investigate illegal activities, analyze and manage commercial risks, conduct audit checks and due diligence, and generally for any other security purposes;
To comply with local or foreign law, regulations, judgements, court orders, governmental sanctions, or any codes of practice or guidelines issued by any legal or regulatory bodies which are binding on us (including but not limited to responding to regulatory enquiries, investigations or directives); and
All purposes incidental to the foregoing and any other purposes specified from time to time by us in writing, (collectively, the “Purposes”).
For one or more Purposes, we may disclose the personal data to :
A third party service providers or agents;
Our affiliates or related corporations; and
Any person to whom disclosure is allowed or required by local or foreign laws or regulations,
In each case, which may be sited outside of VietNam. Where personal data is transferred to a country or territory outside of VietNam, we will (a) take appropriate steps to ensure compliance with the provisions of the PDPA in respect of the transferred personal data while it remains in our possession or control; and (b) take appropriate steps to ascertain whether, and to ensure that, the recipient of the personal data in that country or territory outside VietNam (if any) is bound by legally enforceable obligations (in accordance with Regulation 10 of the Personal Data Protection Regulations 2014 (No. S 362)) to provide to the transferred personal data a standard of protection that is at least comparable to the protection under the PDPA.
In each case, which may be sited outside of VietNam. Where personal data is transferred to a country or territory outside of VietNam, we will (a) take appropriate steps to ensure compliance with the provisions of the PDPA in respect of the transferred personal data while it remains in our possession or control; and (b) take appropriate steps to ascertain whether, and to ensure that, the recipient of the personal data in that country or territory outside VietNam (if any) is bound by legally enforceable obligations (in accordance with Regulation 10 of the Personal Data Protection Regulations 2014 (No. S 362)) to provide to the transferred personal data a standard of protection that is at least comparable to the protection under the PDPA.
You may withdraw your consent for the collection, use or disclosure of your personal data in our possession or under our control at any time by giving us reasonable notice in writing. If you withdraw your consent to any or all collection, use or disclosure of your personal data, then depending on the nature and extent of the withdrawal, you acknowledge that we may be unable to initiate or continue to provide services to you, or administer any contractual relationship(s) in place upon the withdrawal of your consent. Such withdrawal may therefore result in the termination of any accounts, agreements and/or contractual relationship(s) you may have with us. Upon receipt of any notice to withdraw consent, we will inform you of the likely consequences of such withdrawal. All our legal rights and remedies are expressly reserved in such termination and any subsequent event.
We will make reasonable efforts to ensure that your personal data is sufficiently accurate, complete and up-to-date to minimise the possibility that inappropriate information may be used to make a decision about you, or is likely to be disclosed by us to another organisation.
We will not routinely update your personal data unless such a process is necessary to fulfil the purposes for which the personal data was collected or otherwise as required by law. In order to ensure that your personal data is current, complete and accurate, please notify us as soon as possible if any of the personal data you have provided to us has changed.
We have in place reasonable security arrangements to prevent unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks and adequately protect the personal data in our possession or under our control (whether in physical or electronic form).
We cease to retain the personal data or remove the means by which the personal data can be associated with particular individuals (i.e. anonymisation) as soon as it is reasonable to assume that the personal data no longer serves the purpose(s) for which it was collected and is no longer required for business or legal purposes. We may be required to retain certain payment transaction data for tax reasons, or other data where required by regulatory, government or law enforcement.
This Privacy Policy may be amended from time to time to ensure that this Privacy Policy is consistent with any developments in the way we collect, use, disclose or process personal data or any if there are changes to the applicable laws and regulations.


If you, at any time, have any queries on this policy or any other queries in relation to how we may manage, protect or process your personal data, please do not hesitate to contact our Data Protection Officer at :
(a) Name : Nguyen Van Hoai
(b) TEL : +84866108420
(c) E-mail :
(d) Office address : 117, Ly Chinh Thang Street, Ho Chi Minh city, VN.
Last Updated on May/6/2022